Online/Mobile Privacy Policy

Online Privacy Practices

First National Bank in Port Lavaca

Types of Information Collected

• Information that we receive from online applications, forms, or emails.
• Transaction information that you submit through our online banking service.
• The Internet address (referral site) which brought you to our web site.
• The name and version of your web browser.
• Your Internet Protocol (IP) address, the date and time you access our web site.
• Pages visited on our website and the duration of your online session.

Reasons We Collect This Information

For our everyday business purposes - 

• such as to process your transactions, maintain your accounts, and respond to your online requests.

For security purposes - 

• such as to maintain a secure session, authenticate your computer, verify transactions, and detect fraudulent transactions.

For site management -   

• to improve the site navigation, resolve performance issues, tailor the content that we display to you online.

Mobile Privacy Policy

Before proceeding, please take a moment to read and understand what personal information your banking app might collect under certain circumstances and how this information is used. For more details, please see the Privacy Policy.

Why do we request access to personal information? The application requests access to information stored on your device such as location, camera, images, contacts, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account. It is important for you to understand that before granting access to this information you will be prompted to give the application permission. If you do not wish to grant that permission, you may decline. If you later change your mind, those permissions can be updated in your device’s settings.

Some possible examples of information your app may request access to are:

• Location:
  Your location is used to prevent fraudulent activity and to display locations near you.
• Contacts:
  Allowing access lets you add contacts to use with features that allow you to send money via your mobile app. We will only add the contacts you choose, and that information will not be shared.
• Camera/Images:
  This app uses your camera to capture check images for mobile deposits.

Our website may include numerous links to other 3rd party sites. These links to external third parties are offered as a courtesy and a convenience to our customers. When you visit these sites, you will leave our website and will be redirected to another site.

Sharing of Online Information

Online Information may be shared with our service providers for processing your requests and for everyday business purposes as further described in our Privacy Policy.

Protection of Online Information

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law.  These measures include computer safeguards and secured files and buildings.

External 3rd Party Links

• Our website may include links to other 3rd party web sites.  These links to external 3rd parties are offered as a courtesy and a convenience to our customers. 
• When you visit these sites, you will leave our website and will be redirected to another site. This Institution does not control linked 3rd party web sites. 
• We are not an agent for these third parties nor do we endorse or guarantee their products. 
• We make no representation or warranty regarding the accuracy of the information contained in linked sites.  We suggest that you always verify the information obtained from linked websites before acting upon this information. Also, please be aware that the security and privacy policies on these sites may be different from our policies, so please read third party privacy and security policies closely. 
• This privacy policy applies solely to the Customer Information collected by this Institution.  

Third Party Cookies

• Our Service Providers may use cookies to collect some the above information. In some cases you must accept cookies in order to view our website or perform online banking transactions.   These cookies do not store any personally identifiable information; they simply provide another level of security and help us analyze website activity.
• When you click on advertisements in our website or advertisements on linked 3rd party web sites, you may receive another cookie; however, you do not have to accept any cookies from third party advertisements.

Account Aggregation Services

• We do not allow access to a 3rd party account for account aggregation.

Email Policies

• When you enroll for our online services, we will send you a welcome email.  We may also send emails marketing various products and services offered by this Institution. We will always provide you an opportunity to opt-in or opt-out of marketing related emails.
• We will also send security related email notices when you sign-up for “notify me” alerts on your account(s) or whenever you change your passcode, security question, or email address.
• If you agree to accept electronic disclosures and/or online account statements, we may also send you notices of important account updates through email. For example, we may send you an email with updates to this privacy policy and/or we may send you a notice that you have an important message within online banking. For more information on how to enroll for electronic disclosures, please contact us at 361-552-6726 or 1-800-505-2265.
• We will never send you an email asking for personal information such as your account number, ATM card number, PIN number, social security number, or login information.

Privacy of Children

• We do not knowingly collect names, emails addresses, or any other personally identifiable information from children. 
• We do not knowingly market to children, nor do we allow children under 13 to open online accounts.